Business Change

Welcome to the Business Change page! Here you will find all the support materials your organisation needs to manage the transition over to Street Manager. The Transition Guidance and Troubleshooting section includes an array of informative documents on different transition topics, and instructions on how to deal with typical issues in Street Manager. The Documentation section of this page lists all of the useful templates/documents you will need to carry out transition activities. The materials section includes the recordings, FAQs and slides from the webinar sessions the Business Change Team facilitated during Public Beta.

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Table of contents

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Transition Guidance and Troubleshooting

General Guidance

• Transition rules
• Street Manager transition case studies

Specific Topics

• Street Manager roles
• Transition Checklist for API Users
• Transition Checklist for API/UI Combination Users
• Transition Checklist for UI Users
• Admin Functionality Guidance

Troubleshooting

• Set up notes & troubleshooting - please read before raising a ticket on the portal
• Transition guidance for Contractors
• Transition guidance - Getting dual role & admin access
• Transition guidance - Getting API access
• Transition guidance - How to get access to Street Manager

Transition Tracker

• TRANSITION LIVE TRACKER - SEE WHO IS ON STREET MANAGER

Documentation

Overview

1. Street Manager Overview
2. Benefits of Street Manager

Plan

1. Business Change Playbook Part 1 (Plan)
2. Impact assessment
3. Organisation Readiness Assessment
4. Stakeholder analysis
5. Personas
6. RACI

Deliver & Measure

1. Business Change Playbook Part 2 (Deliver) & 3 (Measure)
2. Change management strategy
3. Communications approach
4. Training approach
5. Engagement & training needs assessment and progress tracker
6. Benefits and progress tracker
7. Risk, issues, actions and decisions register

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Other supporting documentation

General

• Street Manager Business Change app guidance
• Street Manager Knowledge base articles and how-to guides for users
• Governance Group FAQs and contacts

Scope and UI Navigation webinar

• Street Manager Webinar - Dec 2019 - Scope and UI navigation: Recording
• Street Manager Webinar - Dec 2019 - Scope and UI navigation: FAQ

Change webinar

• Street Manager Webinar - Dec 2019 - Business change: Recording
• Street Manager Webinar - Dec 2019 - Business change: slides
• Street Manager Webinar - Dec 2019 - Business change: FAQ

Contractors webinar

• Street Manager Webinar - Dec 2019 - Contractors: Recording
• Street Manager Webinar - Dec 2019 - Contractors: slides
• Street Manager Webinar - Dec 2019 - Contractors: FAQ

API webinar

• Street Manager Webinar - Dec 2019 - API: Recording
• Street Manager Webinar - Dec 2019 - API: slides
• Street Manager Webinar - Jan 2020 - API: Recording
• Street Manager Webinar - Jan 2020 - API: FAQ

Latest Updates webinar

• Street Manager Webinar - Jan 2020 - Latest Updates: Recording
• Street Manager Webinar - Jan 2020 - Latest Updates: slides
• Street Manager Webinar - Jan 2020 - Latest Updates: FAQ

E2E Demo webinar

• Street Manager Webinar - Jan 2020 - E2E Demo: Recording
• Street Manager Webinar - Jan 2020 - E2E Demo: FAQ

Transition Rules webinar

• Street Manager Webinar - Jan 2020 - Transition Rules: Recording
• Street Manager Webinar - Jan 2020 - Transition Rules: FAQ

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Archive

1. High-level adoption roadmap
2. Transition guidance part 1: Adoption options (UI, API and combination)
3. Transition guidance part 2: Public beta
4. Business case template
5. Delivery and Roll-out plan