Registration

Street Manager account creation, types, and eligibility

To create a Street Manager account, you must:

1. Work for a:
   • Local Highway Authority in England
   • Works Promoter (also known as Utility Company)
   • Contractor employed by those organisations
2. Know who the ‘primary contact’ is in your organisation – this is the person with authority to sign your organisation up to the service. If a Highway Authority or works Promoter, the primary contact has also responsibility for paying for the use of Street Manager.
3. Know who the ‘admin contact’ is in your organisation – this is the person who sets up your accounts, approves Contractors and is the day-to-day contact for support issues. If already registered on Street Manager, your admin contact should be able to create a user account for you.
4. If your organisation is a Highway Authority or works Promoter, you must have a Street Works Act (SWA) code confirming your legal right to carry out works. Alternatively you can create a SWA code via Geoplace.

What sort of user am I?

Street Manager has 4 types of user for which access may or may not be charged. The user types are:

• Highway Authorities – Charges apply. For more information about Street Manager charges please email us at streetmanager@dft.gov.uk
• Works Promoter – Charges apply. For more information about Street Manager charges please email us at streetmanager@dft.gov.uk
• Contractors working on behalf of Promoters and HAs - no charges apply
• Open Data Users who can access limited information via the Application Programming Interface – no charges apply

Registering your organisation on Street Manager

To register your organisation on Street Manager, you must supply:

1. your organisation name
2. your organisation sector, i.e. Electricity, Gas, Water, or Telecoms. (This is to be provided only if you are a promoter)
3. your primary contact title, name, and email address
4. your admin contact name and email address
5. either your 4-digit SWA code, if you are a Promoter, or your company house number if you are a Contractor
6. if you are a Contractor, please provide the name of the Highway Authority/Promoter that you will work on behalf of

via register@manage-roadworks.service.gov.uk

The Street Manager team